Why Choose Nextra?

Low Prices

Low Prices

We regularly revisit our inventory to be sure we're offering the most fair prices possible.

Volume Discounts

Volume Discounts

Save with quantity discounts on select items like catheters and ostomy supplies.

Monthly Coupons

Newsletter

Sign up for our newsletter and receive news, updates, and promotions.

Free Shipping over $75

Free Shipping over $75

Orders over $75 receive free ground shipping within the contiguous 48 states.

Fast, Discreet Shipping

Fast, Discreet Shipping

In-stock items will ship the same day when ordered before 2pm CST, Monday - Friday.

Safe and Secure Shipping

Safe, Secure Shopping

Secure transactions from a PCI-Compliant website and BBB compliant business..

Over 12,000 Products

Over 13,000 Products

Can't find the product you need? Let us know and we'll see if we can get it for you.

24/7 Order Tracking

24/7 Order Tracking

Track your order at every step from purchase to delivery and access order history at any time.

Get Help Your Way

Get Help Your Way

For over 30 years, Nextra Health (formerly STL Medical Supply) has provided a superior, personal level of service.

Insurance Ordering

Insurance Ordering

We are accredited for Medicare and we take assignment on Healthlink, BCBS, and SSM Wellfirst of Missouri.

Product Reviews and Resources

Reviews & Resources

Make informed choices with hundreds of customer product reviews, sizing guides, and more.

What Others are Saying:

  • "Quality customer service, and selection."
  • "Best customer service I have experienced in a long, long time. Thanks again and I will order all my supplies from you folks."
  • "Friendly service, rapid delivery."
  • "My husband and I have been SO pleased with all of our dealings with your company, that I recommended you to them [doctors] for future referrals for supplies for their patients."
  • "Great prices and easy website to use."
  • "Great website, great prices, great customer service team!"
  • "Your customer support on phone was exceptional. Major reason for shopping."
  • "Keep up the good work & pricing... Excellent company."
  • "When I first needed supplies, they were very hard to find here in Utah. I found your website on a general web search and not only did you have everything I was looking for, the service was fast and efficient. So glad I found you."

Shop Now - Choose a Category

Learn More About:

We're Here to Help. Reach Out To Us

Our business hours are Monday - Friday, 8:30am - 5pm CST. During these hours, you can reach us by phone, e-mail, and our St. Louis, MO headquarters:

Email Us

Email us at customercare@nextrahealth.com.
You may also place a ticket below.

Call Us

Call us at 1-800-950-6020
Customer service is available Monday - Friday from 8:30am - 5pm CST.

Mail Us

10 Sunnen Drive
Maplewood, MO 63143

Accepting Medicare
Accepting Healthlink
Accepting Blue Cross Blue Shield

We accept Healthlink, Medicare, Blue Cross Blue Shield, and SSM Wellfirst of Missouri orders through our website and over the phone.

New customers can buy insurance eligible products right away. Our 3-Step Process to get started submitting claims is fast and easy.

Our Insurance and Medicare page has everything you will need to get started.

If you have questions about eligibility or the claim submission process, give us a call at 1-800-950-6050 and we're happy to assist you.

Our professional service team swiftly packs your products and ships your order. From our shelves to your door, every step of the process is tracked and available to you 24/7:

  • We delivery to U.S. addresses via ground shipping and three expedited options:
    FedEx 2Day Shipping, FedEx Express Saver, FedEx Standard Overnight.
  • Need to know when you'll receive your order? See our shipping timeline.
  • In-stock products usually ship from our warehouse the same business day when ordered by 3pm.
  • All other in-stock products ship the next business day.
  • All orders over $75 get free Standard Ground shipping. (Policy)
  • All local orders delivered to addresses in the St. Louis metropolitan area ship free.
  • Order status can be tracked online at any time here.
  • If you have an online account, you have access to your full past order history, printable invoices and easy reordering.
  • We'll send e-mail status updates for every step: Order confirmation, processing, shipped and delivered.

Returns & Exchanges Summary

  • Eligible returns can be sent within 30 days after contacting customer service for approval.
  • Many products are personal care items with hygienic and safety factors; as such, these items are not eligible for return.
  • Return eligibility is based on product, usage, and purchase date. To know if your product can be returned, please contact us.
  • Orders submitted to insurance cannot be returned, even within the 30 day period. Once submitted to insurance, we cannot stop or reverse the claims process.

Our full Shipping and Return Policy is linked from here.

Utilize these resources for better product choices, sizes, and health.

Subscribe to our mailing list

© 1978-2023 Nextra Health, Inc. All rights reserved.

10% Off any $100+ Order

Use Coupon Code NEWSITE in your basket or during checkout to get an instant 10% off any order of $100 or more. This offer is good through 5/31/18. Coupon codes cannot be combined with insurance or applied retroactively to an order previously placed.