NOTICE: Starting 4/1/2023, Nextra Health will no longer be able to submit online orders to any insurance. For further information, please contact our Customer Support team at (800) 950-6020.

Return Policy

We want you to be satisfied with your order, and we offer a 30 day return policy on some merchandise.

What Can Be Returned?

Not Eligible for Return

How do I return a package?

Step 1 - Contact Customer Care for a return authorization. This is required for us to process your return. We can be reached Monday - Friday from 8:30am - 5pm CST at 1-800-950-6020 or

Step 2 - Once approved, return the products to us. You will send your package to:

Nextra Health, Inc.
Attn: Returns
10 Sunnen Drive, Suite 100
Maplewood, MO 63143

Step 3 - We will provide you with an exchange or a refund once your package has been received.

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10% Off any $100+ Order

Use Coupon Code NEWSITE in your basket or during checkout to get an instant 10% off any order of $100 or more. This offer is good through 5/31/18. Coupon codes cannot be applied retroactively to an order previously placed.